When it comes to clear communication, email can be difficult terrain to navigate. Have you ever felt that your message has been misconstrued? Or mistakenly taken offence at an innocent response? The confusion is often resolved, but frequent misunderstandings impact our relationships and productivity. Continue reading “Three ways to avoid email misunderstandings”
The human voice has remarkable power to incite change, from the smallest nuance in a relationship to global impact in politics. But whilst we joyfully celebrate our child’s first words, as soon as conversation begins to flow we start to take the skill of speaking for granted. Continue reading “Is your communication holding you back? The benefits of better speaking.”
Whilst vast amounts of research has demonstrated the damaging effects of open plan offices on productivity, open plan offices are often seen as the more collaborative and sociable option.
New research, however, suggests that this may not be the case. A pair of scientific studies published in Philosophical Transactions of the Royal Society suggest that open plan offices actually drive down the frequency of face-to-face communication and cause a significant rise in use of email and instant messenger. Continue reading “Communication, collaboration, and open plan offices”
Thank you to the most brilliant mind.
“For millions of years, mankind lived just like the animals. Then something happened which unleashed the power of our imagination. We learned to talk and we learned to listen.
Speech has allowed the communication of ideas, enabling human beings to work together to build the impossible. Mankind’s greatest achievements have come about by talking, and its greatest failures by not talking. It doesn’t have to be like this. Our greatest hopes could become reality in the future. With the technology at our disposal, the possibilities are unbounded. All we need to do is make sure we keep talking.”
Listening is so much more than understanding those around us. Being conscious of the three types of listening can transform how you relate to others – and to yourself!
Today’s the day! How to be Heard: Secrets for Powerful Speaking and Listening has officially been released internationally! Why should you take notice? Here’s a short video explaining why communication matters.
One common habit that springs from the desire to be right is interrupting. This may result from speechwriting, as described earlier, but it can, and often does, arise with no planning at all—simply an overbearing desire to disagree, demand an answer or make a point now, without waiting for the other person to finish.
Speaking and listening are critical skills for anyone who wants to make a difference, as a leader, a parent, a spouse, a friend or a colleague. So… how much thought, time and energy have you put into actively developing your speaking and listening? If the answer is not much, here are nine secrets of powerful speaking and conscious listening.