I was taught this exercise many years ago by a wise old friend named Charlie. I was bemoaning someone being in my way and Charlie put his hand on my arm. “You know, resentment is like drinking poison and expecting the other person to die,” he said. When we’re unconsciously in the habit of judging and blaming others, it can have a huge impact on our wellbeing.
Do you ever struggle to create a natural, effortless connection with your audience? This might be in public speaking or in personal conversations. The basis of creating genuine connections when you speak comes down to one simple rule: it’s not about you.
In business, in education and in any debate or argument, critical listening is often the natural place to go. It’s very powerful. It involves critical assessment of the other person’s message, often involving the little noise in your head giving a running commentary.
There is an inverse relationship between listening and upset emotions. The more upset you become, the harder it gets to listen to someone.
People have always been scared of public speaking, but now it seems we have a generation scared of private speaking too.
Alex Doman is co-author of the book Healing at the Speed of Sound. And as you might imagine, we’re very attuned when it comes to the power of listening. “Ultimately, listening is an expression of conscious intention, caring, and compassion for one another. If we take the time to truly connect and to listen, we learn far more than through any words that we speak”, he says.
In a society that encourages social, outgoing traits, Susan Cain is a spokesperson for introverts. We caught up to discuss the role of quiet in our increasingly noisy world.
Language is a powerful tool, which can play a transformative role in conflict. Lee Fjelstad, from the Verbal Judo institute, trains everyone from police officers to librarians.
Do you know when to choose text over a call? Or worry about how to sign-off your emails? With so many different communication channels to choose from, digital conversations are a minefield of misunderstanding and uncertainty.
How to be Heard teaches practical habits to transform your communication skills. But what is the greater impact of this on your life? I believe there are three overarching outcomes to conscious communication. These are outcomes that I’m sure you will care about a great deal.