Listening in business: The pros and cons of critical listening

In business, in education and in any debate or argument, critical listening is often the natural place to go. It’s very powerful. It involves critical assessment of the other person’s message, often involving the little noise in your head giving a running commentary.

Continue reading “Listening in business: The pros and cons of critical listening”

The future of listening

Alex Doman is co-author of the book Healing at the Speed of Sound. And as you might imagine, we’re very attuned when it comes to the power of listening. “Ultimately, listening is an expression of conscious intention, caring, and compassion for one another. If we take the time to truly connect and to listen, we learn far more than through any words that we speak”, he says.

Continue reading “The future of listening”

Visual listening: Building relationships over the phone

These days, business is rarely done in person. And as Sherie Griffiths says, “longterm business relies on relationships… Relationships rely on conversation. And conversation relies on good communication. So unless we’ve got an effective means of bridging that distance that’s opening up between us, business is in serious trouble.”

Continue reading “Visual listening: Building relationships over the phone”

3 outcomes of conscious communication

How to be Heard teaches practical habits to transform your communication skills. But what is the greater impact of this on your life? I believe there are three overarching outcomes to conscious communication. These are outcomes that I’m sure you will care about a great deal.

Continue reading “3 outcomes of conscious communication”