These days, business is rarely done in person. And as Sherie Griffiths says, “longterm business relies on relationships… Relationships rely on conversation. And conversation relies on good communication. So unless we’ve got an effective means of bridging that distance that’s opening up between us, business is in serious trouble.”
Do you know when to choose text over a call? Or worry about how to sign-off your emails? With so many different communication channels to choose from, digital conversations are a minefield of misunderstanding and uncertainty.