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Interrupting: The ultimate conversation killer

One common habit that springs from the desire to be right is interrupting. This may result from speechwriting, as described earlier, but it can, and often does, arise with no planning at all—simply an overbearing desire to disagree, demand an answer or make a point now, without waiting for the other person to finish.

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Does public speaking get you down? 9 tips and tricks

Speaking and listening are critical skills for anyone who wants to make a difference, as a leader, a parent, a spouse, a friend or a colleague. So… how much thought, time and energy have you put into actively developing your speaking and listening? If the answer is not much, here are nine secrets of powerful speaking and conscious listening.

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The power of language: How your words may predict your future mental health

We often “read between the lines” in communication… We analyse language in an attempt to decipher what is truly happening behind the words that are being spoken. Now this is becoming a science.

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Judging and happiness: How to break your blaming habits

I was taught this exercise many years ago by a wise old friend named Charlie. I was bemoaning someone being in my way and Charlie put his hand on my arm. “You know, resentment is like drinking poison and expecting the other person to die,” he said. When we’re unconsciously in the habit of judging and blaming others, it can have a huge impact on our wellbeing.

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How to build an instant connection: The power of generosity in speaking

Do you ever struggle to create a natural, effortless connection with your audience? This might be in public speaking or in personal conversations. The basis of creating genuine connections when you speak comes down to one simple rule: it’s not about you.

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Listening in business: The pros and cons of critical listening

In business, in education and in any debate or argument, critical listening is often the natural place to go. It’s very powerful. It involves critical assessment of the other person’s message, often involving the little noise in your head giving a running commentary.

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